Understanding your order status at LedmePlay
We want you to stay informed every step of the way. Here's what our Shopify order statuses mean:
| Status | What it means |
|---|---|
| Order Confirmed | We’ve received your order and it's being prepared. |
| In Production | Your item is being picked and packed from our inventory. |
| Shipped | Your order is on its way. You’ll get a tracking link soon. |
| Out for Delivery | It's arriving today! Keep an eye on your mailbox or buzzer. |
| Delivered | Your order has arrived. Enjoy your new lighting! |
| On Hold | We’re waiting for more info (like address confirmation). |
| Cancelled | The order was cancelled — check your email for details. |
Need help with your order? Our team is always here to assist via chat or email.
