Terms and Conditions

Last updated: 22/06/2022

These terms and conditions govern the use of the website and online store ledmeplay.com, operated by Opengraphy (VAT BE0844057970), registered in Belgium.

1. Company Information

Relike
VAT number: BE0844057970
Registered office: 92 Square Eugène Plasky, 1030 Schaerbeek
Email: support@ledmeplay.com
Website: https://www.ledmeplay.com

2. Scope

These terms apply to all purchases made through our online store. By placing an order, the customer agrees to these terms.

3. Products & Prices

All product descriptions and prices are listed in euros (€), including VAT, unless otherwise stated. We reserve the right to change prices and product availability at any time without notice.

4. Orders

An order is confirmed once payment is successfully processed. You will receive a confirmation email. We reserve the right to refuse or cancel any order in case of payment issues, suspected fraud, or product unavailability.

5. Shipping & Delivery

We ship to Belgium, Europe, and other selected countries. Delivery times are estimates and not guaranteed. Delays may occur due to customs or unforeseen circumstances.

6. Returns & Right of Withdrawal

Customers in the EU have a legal right to withdraw from their purchase within 14 calendar days of receiving the goods. The product must be unused and in its original condition. Return shipping costs are borne by the customer. Refunds are processed within 14 days after the returned product is received.

7. Warranty

All products come with a 2-year legal warranty in accordance with Belgian and EU law. For warranty claims, contact us at the address or email listed above.

8. Liability

Opengraphy shall not be held liable for indirect damages resulting from the use or misuse of the products sold on this site.

9. Data Protection (GDPR)

We collect and process your personal data in accordance with the General Data Protection Regulation (EU 2016/679). For more details, please refer to our Privacy Policy.

10. Dispute Resolution & Governing Law

These terms are governed by Belgian law. In case of dispute, the courts of Brussels shall have jurisdiction. Consumers may also access the EU’s online dispute resolution platform: https://ec.europa.eu/consumers/odr

11. Contact

If you have questions regarding these terms, please contact us at:
📧 support@ledmeplay.com