Understanding your order status at LedmePlay

Understanding your order status at LedmePlay

We want you to stay informed every step of the way. Here's what our Shopify order statuses mean:

Status What it means
Order Confirmed We’ve received your order and it's being prepared.
In Production Your item is being picked and packed from our inventory.
Shipped Your order is on its way. You’ll get a tracking link soon.
Out for Delivery It's arriving today! Keep an eye on your mailbox or buzzer.
Delivered Your order has arrived. Enjoy your new lighting!
On Hold We’re waiting for more info (like address confirmation).
Cancelled The order was cancelled — check your email for details.

 

Need help with your order? Our team is always here to assist via chat or email.

 

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